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Whirlpool 5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser (Black Shadow)

  • mfr: WFW9620HBK
  • SKU: WFW9620HBK
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  • Free standard shipping

    *Orders placed before 3 PM EST Mon - Thur will ship the same day. Orders placed beyond these hours will be shipped the next business day. Exclusions apply. See shipping policy

  • Free Local Pickup

    Please call for store stock availability.

    Requests made before 2:30 PM EST can be available for next-day pickup. Learn more

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Product highlights

  • Load & Go™ XL Plus Dispenser
  • 12-Hour FanFresh® Option
  • Steam Clean Option
  • Sanitize Cycle
  • Quick Wash Cycle
  • Cold Wash Cycle
  • Presoak Option
  • Single Load Dispenser
  • Compatible with Apple Watch®
  • Assign a task
  • Scan-to-Connect Technology
  • Smart Appliance
  • Coming soon: Voice control with a compatible voice-enabled device (U.S. only).
  • Personalized quick tips
  • Favorite Cycles
  • Enhanced troubleshooting
  • Control Lock Mode
  • Download & Go™ option
  • Nest Learning Thermostat® Integration
  • Smart grid compatible
  • Smooth Wave Stainless Steel Wash Basket
  • Laundry Pedestals
  • Remote control with the Whirlpool® app
  • An American Company for Over 100 Years
  • Expanded Finishes
  • Schedule wash cycle
  • Our largest capacity front load washer at 5.0 cu. ft.
  • Match Washer cycle with Dryer cycle
  • Stain Guide
  • Intuitive Controls
  • Touchscreen

Whirlpool 5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser (Black Shadow)

Stay in control and connected from anywhere with a smart front load washer and the Whirlpool® app.* Fill the Load & Go™ XL Plus dispenser with detergent and fabric softener once every 40 loads** and get notifications when you're running low. The front load washing machine even connects with other compatible smart devices, like theNest Learning Thermostat®.

Load & Go™ XL Plus Dispenser

Skip steps with the Load & Go™ XL Plus dispenser. Simply add detergent and fabric softener once and skip refills for 40 loads. You'll even get notifications when it's time to refill.

12-Hour FanFresh® Option

Keep clothes fresh for up to 12 hours after the wash cycle has ended. A built-in fan activates after the wash cycle is over, tumbling clothes for up to 12 hours so you can finish laundry when you're ready.

Steam Clean Option

Get help removing everyday stains with the Steam Clean option, which gets deep into fabrics with increased wash action and heat.

Sanitize Cycle

The Sanitize cycle uses increased water temperature to eliminate 99.9% of common household bacteria.

Quick Wash Cycle

Your small, lightly soiled loads will be clean in as little as 15 minutes with the Quick Wash cycle.

Cold Wash Cycle

Give your most vibrant colors the care they need with the Cold Wash cycle that adjusts wash actions and time, combined with gentle temperatures, to provide optimal fabric care.

Presoak Option

The Presoak option lets you skip soaking outside of the washer. Extra time is added in the washer before the wash cycle, which starts automatically when the option is complete.

Single Load Dispenser

Use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go™ dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time during the cycle.

Compatible with Apple Watch®

Remotely control your washer, receive status updates, modify a cycle and track time remaining, all from your Apple Watch®.

Assign a task

Manage laundry day from anywhere by assigning family members the next laundry step from the Whirlpool® app. Send customized text messages for transferring a load to the dryer or folding clean clothes.

Scan-to-Connect Technology

You don't need to be a tech expert to connect your new appliance. Simply open the Whirlpool® app, add your appliance and follow the guided experience to get up and running quickly.

Smart Appliance

Care for your family from your smartphone or tablet.

Personalized quick tips

The Whirlpool® app delivers quick tips to make sure your family’s laundry gets the care it deserves while helping laundry day go more smoothly.

Favorite Cycles

Save your favorite cycles under any name and edit at any time. Access Favorite Cycles from the Whirlpool® app to send laundry cycles to your washer and start the load remotely.

Enhanced troubleshooting

Get immediate support for quick solutions by using your smartphone or tablet to access troubleshooting videos within the Whirlpool® app.

Control Lock Mode

Use your smartphone or tablet to remotely disable the control panel to avoid unintended use.

Download & Go™ option

Get the right clean for your clothes by downloading specialty cycles from the Whirlpool® app for items like activewear, swimwear, sleeping bags and more with the Download & Go™ option.

Nest Learning Thermostat® Integration

Save the time you spend re-washing damp clothes left in the tub when you sync your smart washer with the Nest Learning Thermostat®. It learns when you're away and turns on the 12-Hour FanFresh® option so clothes stay fresh.

Smart grid compatible

This smart washer is smart grid compatible to help you reduce household energy costs. Select Smart Delay in the Whirlpool® app to avoid running a cycle during peak hours.

Smooth Wave Stainless Steel Wash Basket

Give clothes the care they need with the sleek pattern of the stainless steel wash basket that gently guides them.

Laundry Pedestals

Raise your washer for easier loading and unloading. Optional laundry pedestals also provide space-saving storage for detergent, fabric softener and other supplies.

Remote control with the Whirlpool® app

Stay in control and connected from anywhere. The Whirlpool® app lets you set, start or pause the wash cycle and track progress when you're away. Manage laundry day right from your smartphone—from taking the guesswork out of fighting stains to scheduling the wash cycle so clothes are ready on your schedule.

An American Company for Over 100 Years

Whirlpool Corporation started in 1911 as a small company in Benton Harbor, Michigan. Today we are a global home appliance business selling products around the world. We are proud of our American heritage and ingenuity that have driven innovation for over 100 years.

Expanded Finishes

Choose from traditional finishes like White and Chrome Shadow or elevate your laundry space with the rich, matte look of Black Shadow.

Schedule wash cycle

Schedule your washer so your clothes are ready for the dryer. Use the Whirlpool® app to tell the washer when you’ll be home so it starts and ends the cycle on your schedule.

Our largest capacity front load washer at 5.0 cu. ft.

Fit more in a single load with our largest capacity front load washer at 5.0 cu. ft.

Match Washer cycle with Dryer cycle

Get the right kind of dry for your load. The Whirlpool® app will suggest the dry cycle that matches the wash cycle you used.

Stain Guide

Take the guesswork out of fighting stains on your family's clothes. With the Whirlpool® app, you can select the type of stain and the type of fabric for easy-to-follow pretreating instructions. Get the recommended wash cycle, send it directly to your washer and start the cycle remotely.

Intuitive Controls

Let the washer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you're washing.

Touchscreen

Get instant access to the settings you use most with a touchscreen that learns, adapts and suggests customized presets based on your family's routines. Create and save up to 30 of your own favorite cycles for even more customized care.

Specifications

Main
Stackable Yes
Control Type Touch Pad
Steam Cycle Yes
Wash Cycles 37
RPM 1160
Height Large Appliances 38 5/8"
Width Large Appliances 27"
Color Black

Questions

Customer Questions
No Questions

Returns

Returns are incredibly simple. Please log into your account, find your item you wish to return and follow the prompts to make a return. If you do not have an account, click here to find your order and make a return.
You will receive a full refund when you return an item in its original manufacturer’s packaging, undamaged and unmarked. If the item you are returning is priced at less than $35, you will be charged a 15% restocking fee. Please note you will not be refunded any shipping charges. 
You have 30 days to make a return. During the holiday season, from November 1 to December 31, we extend the return window to 60 days. 
If your order has been noticeably damaged in transit, we strongly recommend that you refuse delivery and notify us immediately. Claims for missing items or items damaged in transit must be made within 48 hours of delivery. If there is carrier damage, please contact [email protected] with your order number and a description of the damage. 
Oh no! Please contact our customer service team so we can resolve the issue immediately. You can call us on 1.800.221.0828, email us at [email protected], or send us a message here.  
We do not currently offer exchanges. Please return the item you purchased within 30 days and order what you’d like instead. 
If you ordered a kit, you must return all components and accessories to receive a full refund. 
If you ordered a product that included a free item, you must include the free item with your return. If not, your return will not be accepted and you will not receive a full refund. 
We currently only offer camera repairs at our Brooklyn store. The item must be dropped off and collected in person as we do not accept shipped items for repair. For more information, please call our Brooklyn store on 1.718.431.7900. 
Most items can be returned within 30 days for a full refund. Click here to read our full return policy. 

Shipping and Returns

Same Day Shipping

All orders placed by 4PM( EST), Monday through Thursday, and by 11AM (EST) on Friday, are shipped same day. Orders placed outside these times will ship the next business day. We do not ship internationally or to Puerto Rico, Guam and other US territories at this time. For more details click here.

Free Two-Day Shipping

We offer free expedited shipping on thousands of items within the continental USA (this does not include Alaska and Hawaii).

Flexible, Easy Returns

If you're not happy with your purchase for any reason, our flexible 30-day free return policy makes it easy to get a full refund. Click here to view our return policy.

Ratings and reviews

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Whirlpool 5.0 cu. ft. Smart Front Load Washer with Load & Go™ XL Plus Dispenser (Black Shadow) SKU: WFW9620HBK

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